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Self service login and logout degraded performance

Mar 14 at 01:20pm CET
Affected services
Login & Identities APIs

Mar 21 at 05:05pm CET

Our investigation of this incident has shown that this problem had impacted only one customer due to a particular configuration setup. None the less, we are committed to further improving our test harness to identify such issues before hitting production.

Mar 14 at 03:07pm CET

The system is back operational. We identified a root cause and are working on implementing changes to prevent any similar problems in the future.

Mar 14 at 01:20pm CET

We have observed errors in Ory Identity Service for self service login and logout endpoints. We are working on identifying and resolving the issue, will keep status updated.